Meet Jonathan
Devotx is led by Jonathan Shaver, a proven founder and operator with a successful exit and a track record of building and scaling customer-obsessed businesses.
Acquired at a premium by an AI company for its high-value customer base
Led transformation into an AI-enabled visibility and audit platform
Advisory Scaled Through AI Presence
Devotx is built on a simple idea.
The best advisory relationships are built on
trust, clarity, and connection.
Devotx helps leadership teams design a sticky and indispensible customer experience–and scale it through AI and operating models.
Business and Executive Advisory
The Orbit Transformation Model
Built From Experience, Not Theory
For more than 25 years, Jonathan built and scaled a high-performing, technology-driven enterprise anchored in a deep commitment to customer obsession. By developing and operationalizing sophisticated customer-centric metrics, he established a clear, data-informed view into both customer health and overall business performance—enabling smarter decision-making, stronger retention, and sustained growth.
96% Customer Retention
Proven AI + Operations Transformation
Deep Logistics + CX Expertise
Testimonials
“I’ve known Jonathan for nearly two decades—as a customer, colleague, and now as COO at Loop. I worked directly with him over the past two years and partnered with him across multiple companies prior. His unwavering commitment to customers, combined with his ability to bring innovative technology solutions to market, is what continues to set him apart—and why I’ve chosen to work alongside him.”
Dana Barrette
“Jonathan has been an invaluable advisor as I grow my startup. His deep experience, combined with a sharp focus on customer service, business development, and AI, makes him someone I actively choose to work with.”
Risa Morimoto
“I partnered with Jonathan across three different companies, often in a Chief Supply Chain Officer role. He was consistently reliable, deeply engaged, and results-driven. Simply put—he showed up, delivered value, and helped us achieve measurable outcomes every time.”
Christopher Halkyard
“Jonathan has been a trusted partner to me across multiple organizations. He was always a go-to vendor, and later, as I moved into consulting, a go-to resource for industry insight and strategic perspective. His commitment to customers—paired with his focus on applying emerging technologies—makes him a valuable partner in any environment.”
